Effective management of your social media accounts is essential; your customers are online, and if there is a question to be asked, or a comment to be made, they can do it 24/7. Not everyone has the time to manage this themselves, or the resources to get someone to do this in-house.
This is where I come in.
I am a UK based freelance social media manager and blogger, with over 10 years experience in the media/digital sector.
I can help to build your online reputation, increase your exposure and allow you to be visible to your customers. I can take away the hassle of posting content each day to keep the momentum of your business going. You just sit back and reap the rewards of having an active social media presence.
Included in this is:
I will schedule at least 3 Tweets each day, for 5 days from your Twitter account. I will work closely with you to make sure that the Tweets are on-brand and engaging.
Replying to Tweets
Answering the same questions time and time again can be tedious. You can provide me with FAQ from your business (e.g. “what are your opening times”, “what’s your telephone number” etc), so I can effectively reply to your customers on your behalf. Tweets will be replied to within 3 hours, between 9am and 6pm.
Any queries that are not answerable by myself will be redirected to the relevant person; I can provide a telephone number or email address for the customer to be able to contact you directly.
At the end of the week, I will provide you with a report listing the activity, and success of the campaign (increase in followers, interactions, engagement)
You can also add on Facebook, Pinterest, Instagram and/or Google+ to help create an effective campaign.
If you have any further questions at all, please don’t hesitate to get in contact with me.